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Job Details

Captain

Job ID: CPT Posted On: 07 Dec, 2014 Hotel: Grand Belle Vue Hotel Apartment, Dubai, U.A.E Department: Food & Beverage

We are currently seeking for passionate and dynamic guest focused F&B Captain (Arabic Speaking) who have the ability to deliver exceptional levels of customer service.


Responsibilities:

  • To report for duty punctually wearing the correct employee fashion and name badge at all times.
  • To assist guest in the Restaurant.
  • To serve food and beverage to guests according to established performance standards.
  • To do side duties as assigned on a daily basis by the Manager - Outlet or Assistant Manager - Outlet.
  • To handle guest enquiries in a courteous and efficient manner.
  • To provide a courteous and professional service at all times.
  • To maintain a good working relationship with colleagues, and all other departments.
  • To have a complete understanding of and adhere to the hotel's policy relating to fire, hygiene, health and safety.
  • To maintain a high standard of personal appearance and hygiene at all times.
  • To have a complete understanding of the hotel's employee handbook and adhere to the regulations contained within.
  • To carry out any other reasonable duties and responsibilities assigned.
  • To respond to change in the departmental function as dictated by the industry, company or hotel.

Qualifications & Experiences

Successful candidates should ideally have at least 1 year experience as a Captain in 4 or 5 star Hotel. Good command of Arabic aand English would be an advantage.