Information Collection & Use

This website is owned by Belle Vue Hotels, and is the sole owner of the information collected on


In order to use some sections of this Web site, you must first complete the registration form and create a user name (your email address) and password. During registration you required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.


If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications from the Site

Special Offers and Updates

We will occasionally send you information on services, special deals & promotions. You can sign up for these emails from us on our registration page. Out of respect for your privacy, we present the option not to receive these types of communications.

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Information Sharing and Disclosure

Aggregate Information (non-personally identifiable)

We share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users.

We DO NOT link aggregate user data with personally identifiable information.

Personally identifiable information:

We DO NOT share Personally Identifiable Information with Third Parties

Log Files

We gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We DO NOT link this automatically-collected data to personally identifiable information.


We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s "help" file.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as sign in, will be limited.

Third Party Advertisers

The ads appearing on this Web site are delivered to users by our advertising partner. We share Web site usage information about users with reputable third parties for the purpose of targeting our Internet banner advertisements on this site.

For more information about our third-party advertiser, or to learn more about the choices available to you regarding this anonymous information, please contact us.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by Belle Vue Hotels. Please be aware that we, Belle Vue Hotels, are not responsible for the privacy practices of such other sites.


The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our order forms, we encrypt that information using secure socket layer technology (SSL).

If you have any questions about security on our Web site, you can send email us at

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Last modified: March 20, 2010

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at:

By accessing the website ("this website"), you shall be deemed to have accepted to be legally bound by these Terms and Conditions. If you do not agree to these Terms and Conditions , please discontinue using this website immediately.


The Services provided herein are conditional upon the Customer's acceptance of and compliance with these Terms and Conditions or any modification made to these Terms and Conditions by Belle Vue Hotels from time to time. For avoidance of doubt, the Customer is deemed to accept these Terms and Conditions upon the use of the Services.

Belle Vue Hotels shall have the right to suspend or terminate the Services, or to reject any payment made by the Customer without giving prior notice to the Customer.

Amendments to the Terms and Conditions

Belle Vue Hotels may, without giving prior notice, modify these Terms and Conditions from time to time.


Belle Vue Hotels makes no warranty that the Services, software, information or materials provided will be uninterrupted, timely, accurate, reliable, secure and error free and expressly disclaims all liability whatsoever.

Customer's Obligations

The Customer shall ensure that any information posted, permitted or caused to be posted by the Customer is true and accurate and shall be solely responsible for the contents therein.

The Customer shall promptly provide to Belle Vue Hotels, upon request, any additional information which Belle Vue Hotels may consider necessary in providing its Services.

Limitation of Liability

The Customer shall not hold Belle Vue Hotels liable under any circumstances whatsoever for any claim, action, demand, damage or loss as a result of the Customer using the Services.

Customer's Indemnity

The Customer shall indemnify Belle Vue Hotels at all times against any claim, action, demand, damages, loss, expense or cost which the Customer may suffer or incur as a result of the use of the Services by the Customer.

Intellectual Property Rights

All intellectual property rights in the materials and information contained in this website or supplied to the Customer by the Services shall belong solely to Belle Vue Hotels and these material and information shall not be reproduced or used by the Customer for any other purpose unless with the prior written approval of Belle Vue Hotels.


The Customer shall make payment for the Services in accordance with the terms and conditions for payment specified in the webpages of the specific Services.

Refund Policy

In instances where the Customer feels that a refund is justifiable, he/she must submit a written request for refund.

Any request for refund must be submitted to Belle Vue Hotels within 30 days from payment date. All requests submitted are subject to approval on a case to case basis.

Receipt of Payment

Belle Vue Hotels shall not be required to supply any receipt for payments made by the Customer to Belle Vue Hotels through the Services or by electronic means. The automatic generated receipts after the transaction will be the only receipt which the Customer will received.

Applicable Law

The law governing these Terms and Conditions shall be the laws of United Arab Emirates and any dispute arising from the use of the Services or in relation to these Terms and Conditions shall be submitted to the exclusive jurisdiction of the courts in Abu Dhabi.

Exclusion of Third Party Rights

No person other than the Customer and Belle Vue Hotels shall have any right under this Contract (Rights of Third Parties Act) to enforce any of the terms of these Terms and Conditions.